Discover Develop Investors Blog Support
Skip to main content
Veea Support Help Center home page

Support Center

Contact Support
  1. Veea Support
  2. Troubleshooting & FAQ

Troubleshooting & FAQ

Learn how to troubleshoot and fix software and hardware issues

Frequently Asked Questions

  • How do I determine my VeeaHub model?
  • What if My Mesh/VeeaHub is Showing Up as Offline?
  • What do the lights on my VeeaHub mean?
  • How Do I Restart a VeeaHub Mesh?
  • How Do I Add a Guest Wi-Fi LAN?
  • What is vMesh?
See all 17 articles

Software Troubleshooting

  • How to View and Export Events
  • What do the lights on my VeeaHub mean?
  • BSU: Performing a Base Software Update
  • VeeaHub STAX 5G OLED Operation Guide

Hardware Troubleshooting

  • How to Hard-Reset Your VeeaHub
  • What do the lights on my VeeaHub mean?
  • What if My Mesh/VeeaHub is Showing Up as Offline?
  • How do I install/change the SD Card?
  • How do I install/replace the SIM Card?
  • What USB Devices can be used with VeeaHubs?

© 2019 - 2025 Veea Inc. All Rights Reserved.