This guide provides step-by-step instructions for unboxing, mounting, powering on, and enrolling your VeeaHub to prepare it for integration into your VeeaONE mesh network. For best results and to avoid potential damage, we strongly recommend reviewing the entire guide before beginning setup.
Packaging Contents
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Your unit might come with a SIM card, in which case the SIM Card might've already been installed in the unit or come separately. If your SIM Card is not installed in the unit, refer to this article to learn how to install it.
Hardware Overview
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WAN & LAN Connectivity
| WAN via Ethernet | WAN and LAN via Ethernet |
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Power Options
| If your unit uses the Power Supply Unit | Connect the Veea supplied PSU to the connector on the underside of the VHC25. Plug the power connector into a suitable mains power wall socket. |
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| If your unit uses PoE for power | Connect the PoE-enabled Ethernet cable to the PoE cradle. |
Mounting Options
Unit Preparation
Ceiling Installation
Ceiling Installation (with PoE)
Wall Installation
Wall Installation (with PoE)
Next Steps
- If you haven't enrolled your device yet, see Setting up your VeeaHubs.
- If you have enrolled your device, see Monitoring your VeeaHubs.
- For best practices on choosing the ideal installation location, see How should i position my VeeaHubs.
- If you encounter a problem, see Troubleshooting for help.
Warnings
To prevent the device from overheating or being damaged you must ensure CAUTIONS are adhered to as follows:
- Ambient Temperature. Do not operate the VHC25 STAX in an area that exceeds an ambient temperature of 40°C (104°F).
- Air Flow. The airflow around your VeeaHub must not be obstructed.
- Mechanical Loads. Be sure that the device is level and stable to avoid any hazardous conditions and that it is secure to prevent it from sliding or shifting out of position. Do not place anything on top of the device, as excessive weight may damage it.
- Connector Damage. To avoid damage when fitting RJ45 Ethernet connectors, gently press down on the neck of the Ethernet cable while inserting it into the Ethernet port.
- Power Supply Limitations. Only use the Veea supplied Power Supply Unit (PSU). Use of a different power supply may damage the VeeaHub.
- Environment. The VHC25 STAX must not be used in outdoor environments. It must not come into contact with any fluids or substances which might otherwise cause damage or present a fire or electrical hazard to the VeeaHub or personnel.
Regulatory Information
FCC Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is restricted for indoor use.