Notifications

The bell icon provides access to the notifications message area. Notification messages inform users about events that effect their VeeaHubs, for example, going offline or coming online. When a notification has been received, the icon changes to a red color and the number of unread messages is superimposed on the icon.

Select the 'See more' button to access the main message list which has a paged structure to allow you to view older messages (Fig 4). Messages tagged with a blue-colored information icon, indicate the message is unread.

To view notification messages, click on the bell icon located on the top tray.

A record of the elapsed time, since the notification was triggered, is shown beneath each message.

Click on a message to tag it as read, or use the 'Mark all as read' button to change all the messages on every page to read.

Click the 'Done' button to close the message list.

A 'search notifications' bar allows you to search for messages. It is an incremental search where you only need to enter a part of the required search string to find matches.

Managing Notifications

The notifications configuration allows users to control how certain VeeaHub events are communicated. Notification settings can be accessed from the Settings page under the Notifications tab.

Notification Scope

You can configure notifications for the following:

• Devices and Meshes
• Subscriptions

Notification Channels

Select the desired notification channel by checking the appropriate box. Available channels include:

• E-Mail: Sends an email to the group owner’s registered email address.
• SMS: Sends a text message to the mobile number provided during account enrollment.
• Push: Sends a push notification to the VeeaHub Manager (VHM) mobile app, shown in the device's notification tray.

Notification Triggers

Notifications can be triggered by various events, including:

• A VeeaHub goes offline or reports errors
• A VeeaHub completes enrollment
• A VeeaHub is removed from an account
• A VeeaHub switches to cellular
• A VeeaHub reconnects to Ethernet

Changing Group Notification Settings

1. Navigate to the Settings page.
2. Select the Notifications section.
3. From the “Showing notification settings for” drop-down menu, choose the appropriate group.
4. Select or deselect the checkboxes for E-Mail, SMS, and Push notifications as preferred.

Logs

Both Mesh and VeeaHub views provide an "Events" box that you can use to view live and historical logs:

You can filter by date and type and download the events as a CSV file if needed.

How to View and Export Events

Events provide a record of key VeeaHub activities and status changes. Each event includes:

• Timestamp - When the event occurred.
• Severity - The level of importance (e.g., info, warning, error).
• Message - A short description of the activity (e.g., Node is online, Node is disconnected).

Events help administrators monitor system health, troubleshoot connectivity, and maintain an audit trail during support activities.

Viewing Events