This guide provides step-by-step instructions for unboxing, mounting, powering on, and enrolling your VeeaHub to prepare it for integration into your VeeaONE mesh network. For best results and to avoid potential damage, we strongly recommend reviewing the entire guide before beginning setup.

Packaging Contents

Hardware Overview

WAN & LAN Connectivity

Power Options

It is recommended that you add your VeeaHub to your Veea account before powering on your device. See this article for more information.

Mounting Options

If you haven't enrolled your device so far, do NOT mount it yet. You'll need the QR code that is on the bottom of the unit to finish the setup and enrollment process. See this article for more information.

Your VeeaHub does not need to be mounted to a ceiling or wall to operate. If you are going to be using your unit on a solid surface like a desk, you can skip this part.

Wall Installation

The mounting plate is included in the VeeaHub box with an instruction sheet. It is a standard VESA mounting bracket.

Next Steps

If you haven't enrolled your device yet, see Setting up your VeeaHubs.
If you have enrolled your device, see Monitoring your VeeaHubs.
If you encounter a problem, see Troubleshooting for help.

Warnings

To prevent the device from overheating or being damaged you must ensure CAUTIONS are adhered to as follows:

Ambient Temperature. Do not operate the unit an area that exceeds an ambient temperature of 40°C (104°F).
Air Flow. The airflow around your VeeaHub must not be obstructed.
Mechanical Loads. Be sure that the device is level and stable to avoid any hazardous conditions and that it is secure to prevent it from sliding or shifting out of position. Do not place anything on top of the device, as excessive weight may damage it.
Power Supply Limitations. Only use the Veea supplied Power Supply Unit (PSU). Use of a different power supply may damage the VeeaHub.
Environment. The VHE09/VHE10 must not be used in outdoor environments. It must not come into contact with any fluids or substances which might otherwise cause damage or present a fire or electrical hazard to the VeeaHub or personnel.

Regulatory Information

FCC Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is restricted for indoor use.

	1. Hold the base plate (part 1) against the wall or ceiling. If mounting on the wall, ensure that the base plate is oriented with the locking tab on top. Make marks to indicate the positions of the holes. 2. Drill 50 mm deep holes with a number 14 drill bit on the marks. If drilling into a wood wall, make 50 mm deep holes with a number 5 drill bit. 3. Screw the base plate (part 1) to the wall or ceiling using the M7 screws and the plugs (parts 3 and 4) as shown.
	4. Locate the four holes on the back of the VeeaHub (VHE09 or VHE10)
	5. Attach the VeeaHub mounting plate (part 2) to the four holes on the back of the VeeaHub using four M4 screws (part A).
	6. Slide the VeeaHub mounting plate together with the attached VeeaHub on to the wall mounting bracket so that the locking tabs come together again. 7. Secure the assembly with the remaining M4 screw (part 5) through the hole in the locking tabs of the two plates.