Thank you for choosing VeeaHub, the intelligent wireless hub that makes edge computing a reality.
This Quick Start Guide describes how to set up and start using your model VHC05 or VHC05L VeeaHub. The VHC05L is the same as the VHC05 but additionally has a LTE card for 4G service.
Before you start: important safety warnings
- This unit contains a CR2032 coin cell battery.
- The ambient operating temperature range of this equipment is 0 °C to 40 °C (32 °F to 104 °F)
- Your VeeaHub should be placed or mounted on a flat surface and air should be able to circulate around it.
- Questions? Go to veea.com/support
Your VeeaHub at a glance
What’s in the box?
1 × VeeaHub unit
1 × Power adaptor
5 × Country-specific adaptor plugs
1 × Ethernet cable (CAT-6)
1 × USB Ethernet adaptor
1 × Quick Start Guide
Power adaptors
Insert the plug appropriate for your country into the power adapter. To remove, pull the plug upward while pushing the button.
Model Number
You can find the model number on the sticker on the back of the unit. If the model number does not match, please visit this page to view information on other hardware models.
Download VeeaHub Manager
VeeaHub Manager enables you to activate VeeaHubs on your mesh and to manage the mesh from a mobile device..
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Download VeeaHub Manager to your mobile device from Apple Store or Google Play Store.
VeeaHub Manager Guide contains complete information on what you can do using VeeaHub Manager. Use the QR code or download it here (pdf file)
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VeeaHub basics
Mesh Networking
Your VeeaHubs operate in a mesh. A mesh is a connected group of units working together to provide a self-healing, self-configuring network.
You must create a mesh, even if you have only one VeeaHub. You can create more than one mesh.
The first VeeaHub added to a mesh is the gateway node that must be connected to the Internet. Additional VeeaHubs may be used to extend the range of your mesh network. To interconnect devices in a mesh, just add another unit to a mesh you’ve created earlier. (Note: if you are mixing different VeeaHub models in a network, the gateway should not be a VHC05.)
If you have an LTE VeeaHub and plan to use our 4G services, make sure you add the 4G-capable VeeaHub to your account first to make it the gateway.
Services and Subscriptions
Certain services available to your VeeaHub require a subscription, sold separately through Control Center. Depending on who supplied your VeeaHub, certain services may be pre-installed.
Setting up multiple VeeaHubs
If you are setting up multiple VeeaHubs in a single session, we recommend the following steps for a faster, easier setup.
- Bring all your VeeaHubs to where you have an Internet connection and power outlet. You can move your devices to their final locations once the setup is complete.
- Decide which VeeaHub will be the gateway. This will need to be connected to the Internet when the mesh is in use. The first VeeaHub in the mesh automatically becomes the gateway. If you have an LTE VeeaHub, activate it first so it becomes the gateway.
- Add each of your VeeaHubs to your account as described below, using the VeeaHub Manager mobile app, before connecting them to the Internet and to power.
- Once the setup is complete, disconnect each VeeaHub and move it to its final location.
For information on how to position your device and optimize your network, go to veea.com/support
Add your VeeaHub
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Connect your VeeaHub
Connect to the Internet
Plug an Ethernet cable into the Ethernet port to connect your VeeaHub to the Internet. For the best performance, connect your unit directly to your Internet Service Provider’s router.
Connect to a power outlet
Power up the VeeaHub after you have completed the other steps.
Check the status of your VeeaHub
Once your VeeaHub is connected to Internet through the Ethernet port and to power, the initial setup starts. You can use VeeaHub Manager to follow the progress.
After it is powered on, your VeeaHub will:
- Download the latest software and your settings
- Download the device configuration
This can take up to 30 minutes to finish. Do not unplug your VeeaHub until the process is complete. This is when the VeeaHub Manager shows it is finished and both lights are displaying solid (continuous, no flashing).
You can now move the unit to its desired location. For information on how to position your VeeaHubs and optimize your network, go to veea.com/support
What's next?
When the VeeaHub is active on your mesh, you can:
Install additional services
Visit Control Center to add services to your mesh.
If your VeeaHub is supplied by a business or organization, you may have been provided with a Control Center address to use (for example, MyCompany.controlcenter.veea.co). Enter this address into your browser.
If not, go to controlcenter.veea.co
4G/LTE service
If you have a LTE VeeaHub (VHC05L), you can sign up to 4G Failover, which automatically provides an Internet connection in the event that your main Internet connection fails. Your VeeaHub is supplied with a SIM card that works only with our service.
Connect devices
After you have activated your VeeaHubs and your mesh setup is complete, you can connect devices such as laptops, printers and phones to your VeeaHub.
Your VeeaHub has many capabilities and options that can be configured using the VeeaHub
Manager app or the online Node Manager.
Connecting via Wi-Fi
To connect a device to the mesh VeeaHub via Wi-Fi, select a network name (SSID) you created
earlier and enter the Wi-Fi password you set for it. You can create multiple wireless access
points. See the VeeaHub Manager Guide or Node Manager Guide for full details.
Connecting via Ethernet
If you have a wireless mesh with more than one VeeaHub, you can use the Ethernet ports on the VeeaHubs to connect devices. Connect an Ethernet cable to an available Ethernet port on a VeeaHub and then to your wired device.
What you can connect to an Ethernet port:
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Internet connection on the gateway VeeaHub This should be connected at the Ethernet port. |
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Connection to a mesh You can connect additional VeeaHubs into a mesh using Ethernet instead of Wi-Fi. |
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Connection to devices You can connect devices such as computers and printers to the network using Ethernet. The USB Ethernet adaptor (supplied) can be used to convert a USB port to an Ethernet port. Additional adaptors can be purchased from Veea. |
Note that these uses may need specific configurations. For full details, see the VeeaHub Manager Guide or the Node Manager Guide.
Status lights
Normal operation
| POWER | Solid on |
| STATUS | Solid on |
Booting, recovering or other activity
Not error conditions.
| POWER | Solid on |
| STATUS | Differs according to activity |
Error conditions
| POWER | Slow flash |
| STATUS | Differs according to activity |
For more complete information on what the lights indicate, please see here.
For basic troubleshooting, see below.
Reset buttons
Press and hold the recessed Reset button to select the action you wish to perform. Note: this is delicate so use a blunt soft tool rather than a sharp object.
As you enter each mode, both lights change their pattern to show the new mode. When the button is released, the action indicated is executed.
| Press and hold for 1-5 seconds. |
POWER off STATUS fast flash |
| Press and hold for 5-10 seconds. |
POWER solid on STATUS fast flash |
| Press and hold for 10-15 seconds. |
POWER fast flash STATUS fast flash |
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Press and hold for more than 15 seconds. |
STAT and PWR both solid on if the unit is in its normal state. |
Troubleshooting
If you are having problems with your VeeaHub, try the following in sequence:
- Make sure the power adapter is plugged in and the power light is on.
- Make sure the Ethernet cable is plugged in and the VeeaHub can connect to the Internet.
- Check the status of the unit. Check on Control Center to see if your VeeaHub is listed as “Healthy”. See if you can connect to it in VeeaHub Manager.
- Check the status lights.
Before continuing, check the status on the VeeaHub Manager. If it is still in setup mode after 30 minutes, do the following:
- Restart your VeeaHub. Unplug from power for 30 seconds and then plug it back in.
- If above steps didn’t resolve the issue, reset your unit by pressing the Reset button for 12 seconds.
- If the problem continues, go to veea.com/support.